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Multidisciplinary Design Lead

Engage users, retain customers and transform enterprise services.

Jeffrey John (JJ) Baker

Contractor

Trusted by 35,000+ followers

Applying GDS (Government Digital Service) design principles to enterprise client projects.

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Multidisciplinary Design Lead

Engage users, retain customers and transform enterprise services.

Jeffrey John (JJ) Baker

Contractor

35,000+ followers

Applying GDS (Government Digital Service) design principles to enterprise client projects.

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JJ is a natural leader and diligent director of design teams.

Mr. Tom Lythgoe

Legal & General

Benefits

Benefits

Benefits

Why work with me?

10+ years designing enterprise UX/CX, product, and service design systems, combining strategy, user centred design and technology to deliver measurable business impact.

User-Centred Service Design

Designing enterprise workflows and systems to improve efficiency, usability, and measurable business outcomes.

Innovation

User-Centred Service Design

Designing enterprise workflows and systems to improve efficiency, usability, and measurable business outcomes.

Innovation

User-Centred Service Design

Designing enterprise workflows and systems to improve efficiency, usability, and measurable business outcomes.

Innovation

Enterprise System Strategy

Aligning people, processes, and technology to deliver scalable, sustainable, and high-impact solutions.

Strategy

Enterprise System Strategy

Aligning people, processes, and technology to deliver scalable, sustainable, and high-impact solutions.

Strategy

Enterprise System Strategy

Aligning people, processes, and technology to deliver scalable, sustainable, and high-impact solutions.

Strategy

Cross-Functional Leadership

Leading multidisciplinary teams through research, workshops, and design to achieve measurable results.

Leadership

Cross-Functional Leadership

Leading multidisciplinary teams through research, workshops, and design to achieve measurable results.

Leadership

Cross-Functional Leadership

Leading multidisciplinary teams through research, workshops, and design to achieve measurable results.

Leadership

Portfolio

Portfolio

Portfolio

Case Studies

Turning complex problems into intuitive digital experiences.

Services

Services

Bringing your vision to life

I design services and digital experiences that align business goals with user needs. From strategy to execution, I help teams shape systems, products, and interfaces that deliver measurable value and meaningful impact.

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UX/UI Design

Crafting seamless experiences for enterprise clients.

Product Design

Workshops

UCD (User-Centred Design)

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UX/UI Design

Crafting seamless experiences for enterprise clients.

Product Design

Workshops

UCD (User-Centred Design)

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User Research

Insight-driven research for informed, evidence-based design.

Moderated

Unmoderated

Analytics

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User Research

Insight-driven research for informed, evidence-based design.

Moderated

Unmoderated

Analytics

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Service Design

Translating complex systems into cohesive, human-centered services.

Process Mapping

Blueprinting

Operating Model Design

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Service Design

Translating complex systems into cohesive, human-centered services.

Process Mapping

Blueprinting

Operating Model Design

10 yrs

Experience

10 yrs

Experience

100+

Projects

100+

Projects

Services

Services

Bringing your vision to life

I design services and digital experiences that align business goals with user needs. From strategy to execution, I help teams shape systems, products, and interfaces that deliver measurable value and meaningful impact.

camera

UX/UI Design

Crafting seamless experiences for enterprise clients.

Product Design

Workshops

UCD (User-Centred Design)

camera

UX/UI Design

Crafting seamless experiences for enterprise clients.

Product Design

Workshops

UCD (User-Centred Design)

camera

User Research

Insight-driven research for informed, evidence-based design.

Moderated

Unmoderated

camera

User Research

Insight-driven research for informed, evidence-based design.

Moderated

Unmoderated

tumbnail

Service Design

Translating complex systems into cohesive, human-centered services.

Process Mapping

Blueprinting

Operating Model Design

tumbnail

Service Design

Translating complex systems into cohesive, human-centered services.

Process Mapping

Blueprinting

Operating Model Design

10 yrs

Experience

10 yrs

Experience

100+

Projects

100+

Projects

Services

Bringing your vision to life

I design services and digital experiences that align business goals with user needs. From strategy to execution, I help teams shape systems, products, and interfaces that deliver measurable value and meaningful impact.

camera

UX/UI Design

Crafting seamless experiences for enterprise clients.

Product Design

Workshops

UCD (User-Centred Design)

camera

User Research

Insight-driven research for informed, evidence-based design.

Moderated

Unmoderated

tumbnail

Service Design

Translating complex systems into cohesive, human-centered services.

Process Mapping

Blueprinting

Operating Model Design

10 yrs

Experience

100+

Projects

Testimonials

Testimonials

Testimonials

Feedback from former colleagues

Perspectives from former teammates and partners.

"JJ is a natural leader"

and diligent director of design teams. In my time working with JJ I found him to be a highly motivated, value driven UX design consultant.

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Tom Lythgoe

Principal UX

"JJ is a natural leader"

and diligent director of design teams. In my time working with JJ I found him to be a highly motivated, value driven UX design consultant.

image face man

Tom Lythgoe

Principal UX

"JJ is a natural leader"

and diligent director of design teams. In my time working with JJ I found him to be a highly motivated, value driven UX design consultant.

image face man

Tom Lythgoe

Principal UX

"A multidisciplinary designer"

While he focuses on the visual side of things, his design method always questions the functionality and the ease of use...

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Andy losifescu

Director

"A multidisciplinary designer"

While he focuses on the visual side of things, his design method always questions the functionality and the ease of use...

Image Profile

Andy losifescu

Director

"A multidisciplinary designer"

While he focuses on the visual side of things, his design method always questions the functionality and the ease of use...

Image Profile

Andy losifescu

Director

"Excellent designer"

A great person to have around in the team, excellent designer and a strong work ethic, taking ownership of all requirements.

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Ludo Roupell

Senior UX

"Excellent designer"

A great person to have around in the team, excellent designer and a strong work ethic, taking ownership of all requirements.

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Ludo Roupell

Senior UX

"Excellent designer"

A great person to have around in the team, excellent designer and a strong work ethic, taking ownership of all requirements.

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Ludo Roupell

Senior UX

Trusted by 100+ Clients

Faq

Faq

Faq

Still have questions?

Feel free to reach out.

What types of projects do you typically work on?

How do you approach new design challenges?

Do you work independently or with teams?

What tools and methods do you use?

How can we start working together?

What types of projects do you typically work on?

How do you approach new design challenges?

Do you work independently or with teams?

What tools and methods do you use?

How can we start working together?

What types of projects do you typically work on?

How do you approach new design challenges?

Do you work independently or with teams?

What tools and methods do you use?

How can we start working together?